IT SYSTEMS TECHNICIAN & WEB DEVELOPER / DFW
I keep systems running.
I build tools that make IT work clearer.
I support enterprise infrastructure and 300+ devices, with work spanning endpoint deployment, user management, automation, and security monitoring.
Seeking IT Systems Technician and Junior / Associate Systems Administrator roles.
DFW or remote · Working & contact hours: Mon–Fri, 8am–5pm Central.
FEATURED PROJECT / POWERSHELL
From an IT task to a script you can inspect.
A visual PowerShell builder for beginners learning commands and IT professionals assembling repeatable work. Supported templates turn your inputs into scripts without AI generation at runtime.
My contribution: technical scaffolding, product direction, UI/UX, and hosting, with AI-assisted development and feedback from IT professionals.
Search the local command catalog.
Use a supported command with defined parameters.
Validate inputs and assemble the script in your browser.
Review the PowerShell before running it yourself.
GAMEPLAY LOGIC / ART DIRECTION
A browser survival game where choices combine character stats and hidden chance. Combat, stealth, and scavenging influence outcomes; a random roll keeps a strong choice from guaranteeing success.
My contribution: code scaffolding, art direction, storyline, and gameplay math. I adjusted the choice checks to make winning less predictable and gathered feedback through user playtesting.
GUIDED INTERFACES / STRUCTURED INPUTS
A guided builder that turns everyday needs into a ready-to-paste AI prompt. Its dining template combines location, preferences such as budget, and occasion into a structured request.
My contribution: code scaffolding, UI/UX direction, and logic chains. I focused the builder on everyday users, tried the dining workflow for lunch, and invited my personal circle to test it.
2+ years of professional IT experience, supported by additional personal, hands-on learning. My work covers servers, networking, virtualization, endpoint management, and security.
CompTIA A+ · PER-371 Cybersecurity Incident Response & Management training (TEEX, 2026).
IT Generalist, Nov 2023–May 2025
IT Systems Technician, May 2025–present
AN ANONYMIZED IT PROBLEM-SOLVING STORY
Veeam incremental backups were failing. Users were not directly interrupted, but the failures left IT with concerns about recovery readiness.
I examined network connectivity, DNS and DHCP configuration, and NAT-related issues to understand why the systems could not communicate reliably.
I corrected the network resolution and connectivity configuration to restore communication with the backup infrastructure.
I validated the network changes and confirmed incremental backups resumed successfully. This restored normal backup operations; it was not a full disaster-recovery test.
Software deployment across 300+ endpoints; AD and Exchange onboarding and offboarding. Experience building PDQ packages and MDT/PXE workflows.
Evidence: résumé ↗DNS, DHCP, and NAT troubleshooting connected to a confirmed operational result: incremental backups working again.
Evidence: backup story ↑Shellify exposes script output alongside configured inputs. Promptly guides users from a common task to a structured request.
Evidence: Shellify case study ↗Experience investigating phishing, monitoring Wazuh SIEM events, and creating Carbon Black application-control rules.
Evidence: résumé ↗03 / LET’S TALK
Interested in infrastructure, automation, and security roles in DFW or remotely.
matthawkins44@gmail.com · Mon–Fri, 8am–5pm Central